www.Rentaskill.ca
Effective date: March 1st, 2021.
The Rentaskill Site located at www.Rentaskill.ca (the “Site”) and the Rentaskill Mobile Application (the “App”) available on Apple App Store (IOS) are owned by Rentaskill Inc. (“we”, “us”, “platform” and “our”) and operated from Canada.
This Privacy Policy applies to the Rentaskill website, App, and other services operated by Rentaskill. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.
Protecting personal information and your privacy is of great concern for us. It describes how we collecte, use, transfer and disclose the personal information of users of our services. Personal information is defined as information about an identifiable individual, as set out in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
By using our services, registering for an account with us, or other interacting with us, you consent to the collection, use, transfer and disclosure of your personal information by Rentaskill in accordance with the terms of and for the purposes set out in this Privacy Policy. Otherwise, Rentaskill will obtain your express consent to collect, use, transfer or disclose your personal information for any new or additional purposes.
About Rentaskill
Rentaskill provides a platform to connect students in search of work with busy households that need help with day-to-day tasks. For more information, please refer to the Rentaskill Site/App.
Personal Information we may collect
We may collect the following personal information:
Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:
Third-Party Payment Processor
We use a third party payment processor to process payments made to us. The payment processor used is Stripe. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor and the privacy policy of the third party shall govern it. Stripe privacy policy: https://stripe.com/en-ca/privacy
Information automatically collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
Cookies and Other Similar Data Collection Technologies
What Are Cookies
As is common practice with almost all professional websites and blogs, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site's functionality.
How We Use Cookies
We use cookies for a variety of reasons.
This Site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Rentaskill, do not currently respond to DNT signals.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.
How We Use Information
The main reason we use your information is to deliver and improve our services. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you
To help you connect with other users
To ensure a consistent experience across your devices
To provide new Rentaskill services to you
To improve our services and develop new ones
To prevent, detect and fight fraud or other illegal or unauthorized activities
Rentaskill will obtain your consent before, or when, we collect, use, transfer and/or disclose (“process”) your personal information.
By using our services, registering for an account with us, or other interacting with us, you consent to the collection, use, transfer and disclosure of your personal information by Rentaskill in accordance with the terms of and for the purposes set out in this Privacy Policy. Otherwise, Rentaskill will obtain your express consent to collect, use, transfer or disclose your personal information for any new or additional purposes.
You may withdraw your consent at any time, subject to legal restrictions, by contacting us at the address provided at the end of this Privacy Policy.
How We Share Information
Since our goal is to help you make meaningful interactions to find work opportunities, the main sharing of users’ information is, of course, with other users.
If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances.
Your Rights
We want you to be in control of your information, so we have provided you with the following tools:
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Depending on the services or your use of our Site and app, you may have the following choices:
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
How We Protect Your Information
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we cannot guarantee, and you should not expect, that your personal information will always remain secure given that no method of transmission over the internet, or method of electronic storage, is 100% secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.
All personal information is stored in Canada through our cloud based provider Microsoft Azure. Azure stores data using the SQL Server. We use the Canada Central data center for storing all of our data. Personal data will not be accessed outside of Canada.
How Long We Retain Your Information
We keep your personal information only as long as needed for the purposes for which it was collected and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
Children's Privacy
Our services are restricted to users who are at least 16 years of age or older. We do not permit users under the age of 16 on our platform and we do not knowingly collect personal information from anyone under the age of 16.
Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you build meaningful connections, this Privacy Policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
How to Contact Us
If you have questions about this Privacy Policy, here’s how you can reach us:
773 Cedar Bend Dr, Waterloo ON
Josh Dhanapala, 226-808-0319
rentaskillapp@gmail.com
---@Rentaskill.ca
Effective date: March 1st, 2021.
The Rentaskill Site located at www.Rentaskill.ca (the “Site”) and the Rentaskill Mobile Application (the “App”) available on Apple App Store (IOS) are owned by Rentaskill Inc. (“we”, “us”, “platform” and “our”) and operated from Canada.
This Privacy Policy applies to the Rentaskill website, App, and other services operated by Rentaskill. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.
Protecting personal information and your privacy is of great concern for us. It describes how we collecte, use, transfer and disclose the personal information of users of our services. Personal information is defined as information about an identifiable individual, as set out in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
By using our services, registering for an account with us, or other interacting with us, you consent to the collection, use, transfer and disclosure of your personal information by Rentaskill in accordance with the terms of and for the purposes set out in this Privacy Policy. Otherwise, Rentaskill will obtain your express consent to collect, use, transfer or disclose your personal information for any new or additional purposes.
About Rentaskill
Rentaskill provides a platform to connect students in search of work with busy households that need help with day-to-day tasks. For more information, please refer to the Rentaskill Site/App.
Personal Information we may collect
We may collect the following personal information:
- Registration data: includes any information you may provide to us when registering your account including email address, phone number, passwords, username, bio and any other information required for the purpose of registration on our platform.
- Communications: includes the information you provide to us when contacting us. If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
- Marketing data: includes, for example, the email or contact information that we use to submit marketing communications and your preferences about our activities, events, sweepstakes and contests to receive communications.
- Purchase data: includes payment information, address and job details when creating a job.
- Other information: includes any other information that you choose to provide to us.
Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:
- Social Media: You may be able to use your social media login (such as Facebook Login) to create and log into your Rentaskill account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us.
- Other Partners: We may receive information about you from our partners, for instance where Rentaskill ads are published on a partner’s websites and platforms.
Third-Party Payment Processor
We use a third party payment processor to process payments made to us. The payment processor used is Stripe. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor and the privacy policy of the third party shall govern it. Stripe privacy policy: https://stripe.com/en-ca/privacy
Information automatically collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
- Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring web page address) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
- Device information: We collect information from and about the device(s) you use to access our services, including:
- hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
- information on your wireless and mobile network connection, like your service provider and signal strength.
Cookies and Other Similar Data Collection Technologies
What Are Cookies
As is common practice with almost all professional websites and blogs, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site's functionality.
How We Use Cookies
We use cookies for a variety of reasons.
This Site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Rentaskill, do not currently respond to DNT signals.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.
How We Use Information
The main reason we use your information is to deliver and improve our services. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you
- Create and manage your account
- Provide you with customer support and respond to your requests
- Communicate with you about our services, including order management and billing
To help you connect with other users
- Analyze your profile, activity on the service
- Show users’ profiles to one another
To ensure a consistent experience across your devices
- Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them.
To provide new Rentaskill services to you
- Register you and display your profile on new Rentaskill features and apps
- Administer your account on these new features and apps
To improve our services and develop new ones
- Conduct research and analysis of users’ behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior)
- Develop new features and services
To prevent, detect and fight fraud or other illegal or unauthorized activities
- Address ongoing or alleged misbehavior on and off-platform
- Perform data analysis to better understand and design countermeasures against these activities
- Retain data related to fraudulent activities to prevent against recurrences
- Comply with legal requirements
- Assist law enforcement
- Enforce or exercise our rights, for example our Terms
- By using our services, you consent to the use of your personal information to generate de-identified and/or aggregated data that cannot be linked to you or used to identify you. We reserve the right to use anonymized/aggregated data in any way we determine appropriate.
Rentaskill will obtain your consent before, or when, we collect, use, transfer and/or disclose (“process”) your personal information.
By using our services, registering for an account with us, or other interacting with us, you consent to the collection, use, transfer and disclosure of your personal information by Rentaskill in accordance with the terms of and for the purposes set out in this Privacy Policy. Otherwise, Rentaskill will obtain your express consent to collect, use, transfer or disclose your personal information for any new or additional purposes.
You may withdraw your consent at any time, subject to legal restrictions, by contacting us at the address provided at the end of this Privacy Policy.
How We Share Information
Since our goal is to help you make meaningful interactions to find work opportunities, the main sharing of users’ information is, of course, with other users.
- With other users
If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
- With our service providers and partners
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
- For corporate transactions
- When required by law
- To enforce legal rights
- With your consent or at your request
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances.
Your Rights
We want you to be in control of your information, so we have provided you with the following tools:
- Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service.
- Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
- Deletion. You can delete your account by using the corresponding functionality directly on the service.
- Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request.
- Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Depending on the services or your use of our Site and app, you may have the following choices:
- Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser.
- Marketing E-Mails. You may sign up for our mailing lists in order to receive promotional and other materials that may be of interest to you. If you no longer wish to receive marketing e-mails from us, you may choose to unsubscribe at any time by clicking on the “unsubscribe” link in our emails or by contacting us at Rentaskillapp@gmail.com
- Opt-Outs. You may contact us to opt-out of the processing of your personal information, including for marketing or advertising purposes, and/or the provision of your personal information to our business partners for such purposes.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
- Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
- Accountability. In Canada, you can lodge a complaint with Canada’s federal Privacy Commissioner. You may also direct any inquiries or complaints to the relevant Information and Privacy Commissioner in your jurisdiction of residence
How We Protect Your Information
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we cannot guarantee, and you should not expect, that your personal information will always remain secure given that no method of transmission over the internet, or method of electronic storage, is 100% secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.
All personal information is stored in Canada through our cloud based provider Microsoft Azure. Azure stores data using the SQL Server. We use the Canada Central data center for storing all of our data. Personal data will not be accessed outside of Canada.
How Long We Retain Your Information
We keep your personal information only as long as needed for the purposes for which it was collected and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
Children's Privacy
Our services are restricted to users who are at least 16 years of age or older. We do not permit users under the age of 16 on our platform and we do not knowingly collect personal information from anyone under the age of 16.
Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you build meaningful connections, this Privacy Policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
How to Contact Us
If you have questions about this Privacy Policy, here’s how you can reach us:
773 Cedar Bend Dr, Waterloo ON
Josh Dhanapala, 226-808-0319
rentaskillapp@gmail.com
---@Rentaskill.ca